Navigate Meta Business Manager from SendZen (via My WABA → View Status)

This quick guide shows how to go from SendZen → My WABA → View Status → Meta Business Manager, so you can check verification, templates, phone number status, limits, and billing directly in Meta.

Step-by-step (SendZen → Meta)

1) Open My WABA in SendZen

Go to My WABA

Select the WABA you want to manage (if you have multiple)

2) Click “View Status”

Inside your WABA screen, find the View Status option

Click View Status

You will see:

WABA status

Phone number status

Messaging tier / limits (if available)

Quality rating (if available)

Meta-related shortcuts/links

3) Open Meta from the connected links

In the View Status section, you will see links connected to Meta.

Find the link that says Business Manager (or similar)

Click Business Manager

✅ This will open Meta in a new tab (you may be asked to login).

If Meta doesn’t open (common issues)

A) You’re logged into the wrong Meta account

Meta opens only if you’re logged into the Meta account that owns the Business Manager.

Fix

Log out from Meta

Then click the Business Manager link again

B) You don’t have permission in that Business Manager

If you’re not an admin/assigned user, Meta may show missing assets or access denied.

Fix

Ask the Business Manager admin to:

add you as a user

assign you access to the WhatsApp Account (WABA)

assign phone number permissions if needed

Sometimes the Meta link opens in a blocked tab.

Fix

Allow popups for SendZen

Try in a new browser profile / incognito

What to check once you’re inside Business Manager

After Meta opens:

Business verification
Business Settings → Security Center

WhatsApp Account (WABA)
Business Settings → Accounts → WhatsApp Accounts

Phone number status / quality / limits
WhatsApp Manager → Phone Numbers

Templates
WhatsApp Manager → Message Templates

Tip (recommended)

Bookmark your Meta Business Manager once it opens, so next time you can directly access it without going through View Status.

Navigate Meta Business Manager from SendZen (via My WABA → View Status)

Step-by-step (SendZen → Meta)#

1) Open My WABA in SendZen#

2) Click “View Status”#

3) Open Meta from the connected links#

If Meta doesn’t open (common issues)#

A) You’re logged into the wrong Meta account#

B) You don’t have permission in that Business Manager#

C) Popup blocker / browser issue#

What to check once you’re inside Business Manager#

Tip (recommended)#

Step-by-step (SendZen → Meta)

1) Open My WABA in SendZen

2) Click “View Status”

3) Open Meta from the connected links

If Meta doesn’t open (common issues)

A) You’re logged into the wrong Meta account

B) You don’t have permission in that Business Manager

C) Popup blocker / browser issue

What to check once you’re inside Business Manager

Tip (recommended)